SHIPPING, RETURNS & EXCHANGE POLICY
SHIPPING POLICY
At Wise Choice Exclusive Styles Ltd, we are dedicated to ensuring your order reaches you safely and on time.
All our products, including premium human hair, wigs, hair extensions, nails, lashes and beauty accessories, are carefully inspected and packaged before dispatch to guarantee quality and satisfaction.
We offer reliable domestic and international shipping through trusted courier partners. Once your order is confirmed, you will receive a tracking number and delivery updates via email or WhatsApp.
Processing typically takes 1–2 business days, while delivery time may vary depending on your location. UK orders are usually delivered within 3–5 business days, and international orders within 7–10 business days.
Please ensure your delivery information is accurate to avoid delays. We are not responsible for lost or delayed parcels due to incorrect addresses or courier delays beyond our control.
For any questions about your order status, contact our Customer Care Team via the Contact Page, email or WhatsApp.
At Wise Choice Exclusive Styles, your satisfaction and peace of mind are our top priority.
RETURNS & EXCHANGE POLICY
At Wise Choice Exclusive Styles Ltd, we maintain the highest standards of hygiene, safety and product quality. For this reason, all sales are final.
Due to the personal nature of our products, including human hair, wigs, hair extensions, lashes and nail products, we do not accept returns, refunds or exchanges once an order has been processed or delivered. This policy ensures that every customer receives brand new, untouched and hygienically safe products.
Before completing your purchase, please ensure that you have selected the correct item, length, colour and style. Our Customer Care Team is always available to assist you with product details and recommendations before placing your order.
If an incorrect or damaged item is received, please contact us within 48 hours of delivery with clear photos and your order number so we can review and resolve the issue promptly.
At Wise Choice Exclusive Styles, your confidence, satisfaction and safety are our top priority.